Helpful details

Answers For Your Everyday Ritual.

A clear guide to our Momordica charantia formats, ingredient information and the practical details around your order.

Products & use

Start With The Format.

Each product page has the most specific ingredient, format and storage information for that item.

Which NewBeloved format is right for me?

Choose by the moment you have. Organic Momordica Charantia Tea is a warm tea ritual; Plant Drink is a ready-to-drink sachet format; Lemon Tea brings a citrus note; and Ice Cool Throat Lozenges are made for a fresh pocket moment. You can compare the full collection on the product pages.

How do I prepare Momordica Charantia Lemon Tea?

Each box contains seven 3 g sachets of Momordica charantia, lemon and organic green tea. Adjust water temperature and steeping time to your taste, or cold-brew and serve over ice. Store in a cool, dry place away from sunlight and moisture; once opened, enjoy promptly.

How do I take Momordica Charantia Plant Drink?

The Plant Drink comes in seven 25 ml sachets. Shake before opening, then tear along the notch to drink. The product guidance suggests one to three sachets daily; please read the package label before use and follow the instructions that apply to the product you receive.

What is in Ice Cool Throat Lozenges?

These sugar-free lozenges list Momordica charantia concentrate, lemon juice powder, mint and mogroside among their ingredients. For the complete ingredient and allergen information, always refer to the label on the package you receive.

Orders & delivery

The Practical Order Details.

We keep policy information direct so you know where to look before and after checkout.

Where does NewBeloved ship?

NewBeloved currently ships within the United States. Available delivery options and shipping charges are confirmed at checkout for your address. Please review our Shipping Policy for the latest details.

When will my order arrive?

Estimated delivery timing is provided during checkout. Carrier performance, weather and other circumstances can affect arrival dates, so delivery dates cannot be guaranteed. See the Shipping Policy for the current dispatch and delivery terms.

Can I change, cancel or correct my delivery address?

Please email oaepnxg@hotmail.com as soon as possible, including your order number and the change you need. We will confirm the available options if your order has not already been processed or shipped.

What is your return and refund window?

You have 30 calendar days from receiving your item to request a return. Eligibility, exclusions and the return process are set out in our Return & Refund Policy; please read it before sending anything back.

Ingredients & care

Read The Label First.

The product package is the final reference for the item in your hands.

Where can I find full ingredients and allergen information?

We share key ingredients on the relevant product page, but recipes and packaging can change. Check the full ingredient and allergen panel on the product label before use, especially if you have an allergy, sensitivity or dietary requirement.

How should I store my products?

Keep products in a cool, dry place and protect them from direct sunlight and moisture. Individual formats may have additional directions, so follow the storage and best-before information printed on your package.

Can you advise on whether a product is right for my health needs?

NewBeloved product information is for general reference and is not medical advice. Please read the label before use. If you are pregnant or nursing, take medication, have a medical condition, or have questions about ingredients, speak with a qualified healthcare professional before use.